Hijaz Foods Shipping Policy

Effective Date: 1st Dec 2023

Thank you for choosing Hijaz Foods. This Shipping Policy outlines the terms and conditions governing the shipment of your orders. Please read this policy carefully to understand your rights and obligations.

Third-Party Shipping Service

Hijaz Foods partners with third-party courier service providers to ensure reliable and efficient delivery of our products. By using our services, you agree that your packages will be shipped using a third-party shipping service selected by Hijaz Foods.

Shipment Responsibility

Once your package is handed over to the third-party shipping service, they assume responsibility for transporting your package from the point of origin to the designated destination. Hijaz Foods is not liable for any delays, damages, or loss that may occur during transit.

Delivery Times

• Domestic Shipping:
  The standard delivery time within Pakistan is 3-5 working days from the placement of your order.
• International Shipping:
  International delivery times vary depending on the destination country and the chosen shipping method. Estimated delivery times will be provided at checkout.
• Delays:
  Delivery times may be extended due to unforeseen circumstances such as weather conditions, customs delays, or political instability. Hijaz Foods is not responsible for such delays.

Tracking and Notifications

Once your package is dispatched, a tracking number will be provided to you via SMS and email. You can use this tracking number to monitor the status of your shipment through the tracking system provided by the third-party shipping service. It is your responsibility to stay informed about the status of your shipment.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you finalize your purchase.

Returns and Refunds

For information regarding returns and refunds, please refer to our Return and Exchange Policy.

Customs and Duties

For international orders, customs duties, taxes, and other fees may apply depending on the destination country. These charges are the responsibility of the customer and must be paid upon receipt of the package. Hijaz Foods is not responsible for any additional charges incurred during customs clearance.

Modification of Policy

Hijaz Foods reserves the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this policy periodically to stay informed about any updates.

Contact Us

If you have any questions or require further clarification regarding our shipping policy, please contact our customer support team through our website or social media channels.

By using our services, you acknowledge and agree to comply with this Shipping Policy.