Get In Touch
Frequently Asked Question!
You can place an order through our website by browsing our products, adding desired items to your cart, and proceeding to checkout.
Delivery charges and times may vary depending on your location. Typically, delivery within Pakistan takes 5-7 working days.
Currently, we do not offer international shipping.
Yes, returns are accepted if reported within 7 working days due to expiry, wrong delivery, or faulty/leaked items
Specific storage instructions and shelf life details are provided on each product’s packaging. For optimal freshness, please follow these guidelines carefully
Delivery charges and times may vary depending on your location. Typically, delivery within Pakistan takes 5-7 working days.
You can request tracking details by providing your order number via email or WhatsApp to our customer service team
For distribution-related queries, please contact us at 03324790999 or via email at hijazfoods101@gmailcom
We deliver across major cities in Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and many others. You can check product availability during checkout or contact our customer service for specific areas.
If you receive a damaged, expired, or incorrect item, please contact us within 24 hours of receiving your order with pictures of the product, and we will arrange for a replacement or refund.
Orders can be canceled or modified within 2 hours of placement. Once dispatched, orders cannot be changed. Please contact our support team immediately for assistance.
Yes! We offer special rates and bulk discounts for businesses, restaurants, hotels, caterers, and event organizers. Please reach out to our sales team for a customized quote
We are working on introducing a customer loyalty and referral program to reward our regular customers. Stay tuned for updates!
Yes, our products are made using high-quality, Halal ingredients without harmful additives, making them safe and healthy for all age groups. Always check the product’s nutritional info and allergen information if you have specific dietary concerns.
At Hijaz Foods, we prioritize natural and wholesome ingredients. Most of our products are free from harmful preservatives and artificial flavors. Please refer to product details for specifics.